Customer Engineer Switchgear

Overview

In this role you will deliver hands-on installation, commissioning and service of LV switchgear across client sites within a defined region. You will work closely with project teams to ensure safe, compliant and timely delivery, from site setup to handover. The position combines field engineering with customer liaison, on-call duties and travel. This is a hands-on opportunity to support the growth of Vertiv’s switchgear service offering and drive reliable equipment performance.

Responsabilità Assist in on-site installation, commissioning, testing and handover of LV switchgear panels across multiple projects

Support preventive maintenance tasks for LV switchgear

Prepare tools, test equipment and site documentation for project/maintenance activities

Coordinate with procurement for additional materials and snag list closures

Complete site paperwork and upload documentation to client portals

Ensure on-site safety and adherence to HSE procedures

Be prepared for varying levels of security clearance for customer sites

Attend customer sites within a defined geographic area

Participate in a 24/7 on-call rota

Travel to and from customer sites as required

Possibly stay away from home or travel long distances

Operate as part of a team

Wear company uniform on site

Requisiti fondamentali Minimum 3+ years in a site/client-facing role

Recognised qualification in a technical discipline

Experience dealing with clients in a professional manner

Familiar with electrical panel testing and fault finding

Understanding of LV switchgear and protection devices

Good understanding of safe isolation and electrical safety

Experience maintaining test documentation

Experience with Client Factory Acceptance Tests / Site Acceptance Tests

Excellent communicator

Fully flexible to work additional hours on request

Valid full driving license

Excellent communicator

customer-focused

flexible and willing to work additional hours

Electrical panel testing and fault finding

LV switchgear and protection devices

Safe isolation and electrical safety