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Sysdig

Cremona / Global

Junior AI & Product Enablement Specialist

Job Description

Overview

As a Support Engineer at Sysdig, you will help clinicians and teams learn to use cloud security tools effectively, building hands-on lab content and delivering engaging training. You’ll automate parts of the training setup, troubleshoot the delivery platform, and co-create sessions with senior instructors. Your work will blend practical lab-building with clear instructional materials, using AI tools to accelerate content while ensuring accuracy. This role supports the broader mission to secure innovation in the cloud and to empower customers through hands-on enablement.

Retribuzione / Benefits extra days off

mental health support via Modern Health app

great compensation package

Responsabilità Build and maintain lab scenarios and technical content reflecting real-world use cases

Automate training environment components with Bash/Python and troubleshoot tools like Instruqt and LMS

Design and deliver training sessions, demos, and workshops, growing ownership over time

Produce clear courseware and align material with learning outcomes using instructional design basics

Leverage AI coding/agent tools to accelerate lab creation and scripting with ongoing verification

Collaborate with peers and cross-functional teams, gathering feedback to enhance depth and presentation

Requisiti fondamentali Working understanding of core DevOps and cloud-native concepts (containers, orchestration, CI/CD, Linux, cloud fundamentals)

Scripting in Bash or Python and working with YAML/Markdown

Strong written and verbal communication with enthusiasm for teaching technical audiences

Comfort with AI coding/agent CLI tools (e.g., Claude Code, Codex)

Curiosity, reliability, and openness to feedback

Working English; additional language is a plus

teaching and presentation enthusiasm

openness to feedback

reliability and collaboration

Bash

Python

YAML

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