CE Field Service Engineer

Overview

As a Critical Environment Program Manager, you ensure the safe, reliable operation of data center mechanical and electrical systems. You will oversee preventative and corrective maintenance, drive incident reviews and change management, and lead safety/compliance across sites. You’ll collaborate with engineering teams, vendors, and landlords to optimize performance and reduce risk. This role offers a hands-on, impact-focused path within Microsoft’s Cloud Operations & Innovation team, shaping resilient, energy-efficient datacenters.

Responsabilità Oversee daily operations and maintenance of mechanical and electrical systems in data centers

Ensure uptime and reliability through proactive monitoring, maintenance oversight, and risk mitigation

Lead operational excellence by governing maintenance procedures, incident reviews (RCAs), and change management

Drive safety and compliance, addressing risks or incidents per Microsoft standards

Partner with engineering teams, vendors, and landlords to optimize datacenter performance

Identify and reduce risk to minimize high-impact incidents year over year

Support emergency response readiness as escalation point for facilities incidents

Deliver efficiency outcomes through cost optimization and energy efficiency initiatives; measure/report key metrics (power, temperature, SLA)

Requisiti fondamentali Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services

Experience in large scale industrial projects or data centers

Proficiency in written, reading, and conversational English

Cross-functional collaboration

Proactive problem-solving

Safety-conscious and detail-oriented

Mechanical and electrical systems maintenance

Preventative and corrective maintenance planning

Incident reviews and root cause analysis