Microsoft dynamics 365 admin - remote

Luogo di lavoro: Roma

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Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

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• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
  
• Analyze policy conflicts and determine appropriate business rules.
  
• Review and reconcile data across CRM and connected platforms.
  
• Create clear operational prompts and documentation for complex SaaS scenarios.
  
• Document recommended system changes and operational decisions.
  
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
  
• Provide insights on CRM optimization, system design, and sustainable governance.
  

Preferred Qualifications

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• 4-6 years of hands‑on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
  
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
  
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
  
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
  
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
  
• Experience working in SaaS environments.
  
• Excellent written and verbal English communication skills. xpavfwm
  

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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.