IT Software Automation Specialist

Our client company, a key player in the pet food industry, is seeking an IT Software Automation Specialist to design, build, and maintain
the critical automation solutions that power the business. This is not just a support role; you
will be a key internal consultant, transforming complex business needs—from core payment
systems to departmental workflows—into secure, scalable, and practical automation
solutions.
This is a highly visible, user-facing position based full-time at their Genoa headquarters (no
remote working). You will be responsible for a portfolio of internal automation projects,
collaborating directly with stakeholders across all departments. Your ability to actively listen
and understand their challenges will be as crucial as your technical skill in developing tools,
integrating systems, and enhancing daily operations for teams across the company.Key Responsibilities: Design & Develop: Architect, develop, and maintain robust automations and
integrations, primarily using Python, JavaScript, and SQL. Critical Systems Oversight: Take a leading role in automating processes related to our
payment systems, ensuring the highest standards of reliability, security, and
accuracy. Internal Consultancy: Act as a primary technical consultant for internal departments.
Proactively engage with users to listen, analyze, and map business processes,
identifying high-impact automation opportunities. Project Leadership: Manage the full lifecycle of internal automation projects, from
initial requirements gathering and solution design to deployment, documentation,
and ongoing enhancement. Troubleshooting & Escalation: Serve as the senior escalation point for complex
software, hardware, and workflow issues, troubleshooting problems that impact
business operations. Infrastructure Collaboration: Work alongside remote engineers and local teams to
maintain and advance our shared IT infrastructure. Innovation & Research: Continuously research, evaluate, and propose new
automation tools and technologies to drive efficiency and innovation.RequisitiMust-Have: 5+ years of proven experience in IT automation, systems integration, or a senior
scripting-focused role (e.g., DevOps, SRE). Expert proficiency in scripting and development with Python, JavaScript, and SQL. Exceptional interpersonal and active listening skills; a proven ability to understand
the "why" behind a request and translate complex non-technical needs into clear
technical specifications. Strong problem-solving abilities and a deep curiosity for understanding how
complex systems function and interact.
Full professional fluency in both Italian and English (written and spoken) is essential. Willingness and ability to work 100% on-site at our Genoa office. Excellent English levelNice-to-Have (Highly Valued): Direct experience with financial systems, payment gateways, or high-reliability
transaction processing environments. Strong experience with API integration (REST, SOAP) and system-to-system data
workflows. Solid understanding of both software and hardware architectures in a corporate
environment. Familiarity with CI/CD pipelines and version control (Git). Experience with cloud platforms (AWS, Azure, or GCP).